FCCPC Says It Is Wrong to Disconnect Electricity Lines Without Notice
The Federal Competition and Consumer Protection Commission (FCCPC) has condemned the attitude of electricity distribution companies that disconnect consumers’ lines without notice.
The condenmation was made on Wednesday in Benin, the Edo State capital by FCCPC’s Executive Commissioner, Operations, Dr. Adamu Abdullahi, in his remarks at the opening of the commission’s four-day electricity consumers’ complaints’ resolution platform, which was sponsored by MacArthur Foundation and attended by many consumers.
Abdullahi stated that there were many issues in electricity consumption in Nigeria, including disconnection of consumers’ lines without notice, outrageous/crazy bills, non-supply of paid-for meters and disregard for regulations, among other complaints by electricity consumers in the country.
He said, “The Nigerian Electricity Regulatory Commission (NERC), an independent regulatory body, has the authority to regulate the electric power industry in the country, while FCCPC is to protect consumers throughout Nigeria.
“Electricity consumers in Nigeria have right to properly-installed and functional meters. Payment for meters shall not be made if meters are not available. The Meter Asset Provider (MAP) shall install the meters at the premises of the customers within ten working days of payment.
“Unmetered customers shall not experience any cost increase, beyond what is chargeable to metered customers in the same area. Customers have the right to contest bills and withhold payment of disputed bills.”
The managing director/chief executive officer of Benin Electricity Distribution Company (BEDC), Mrs. Funke Osibodu, in her goodwill message, insisted that officials of the company were trying their best to make their customers in the franchise states of Edo, Delta, Ondo and Ekiti happy, thereby quickly resolving issues.
Osibodu, who was represented by BEDC’s Chief State Head for Edo, Mr. Abel Enechaziam, stated that she was aware of limited power supply and inadequate metering, which he said should not be blamed on the electricity Distribution Companies (DisCos), stressing that BEDC was always ready to listen to the consumers’ complaints, with quick actions being taken.
BEDC’s managing director also stressed that there was inadequate supply of meters by NERC while pointing out that DisCos across Nigeria were facing challenges from the generation and transmission of power, which she expressed optimism that NERC would soon be able to resolve.
A top official of the Nigerian Electricity Management Services Agency (NEMSA), Mr. Akinbadejo Akinleye, while also speaking, noted that the agency’s officers were always striving to ensure the maintenance of quality in electricity management in the country.
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